FAQs and legals

  • Owning a vintage watch can be incredibly rewarding - you are wearing a miraculous tiny mechanical engine with a design, calibre, and materials from decades ago - all of which tell a story.

    But vintage watches are not highly accurate and shiny new like modern quartz or mechanical watches. +/- 60 seconds a day really isn’t bad for a vintage watch, but I won't post a watch that goes beyond +/- 30s/d. Please be aware of this before buying a watch. If you want a highly accurate timekeeper or one with a huge power reserve, please buy a new watch.

    Most vintage watches have had previous services and repairs - and it’s nearly impossible to find out exactly what was done, when and by whom. However, if it’s possible to find out what parts have been replaced or repaired I will let that be known in the description.

    Old watches are not waterproof either despite what it may say on the case back: please don’t take them swimming or in fact anywhere near water.

  • If a watch has been serviced I will make that clear in the description. If not, then all watches are inspected and checked within my limited knowledge and will have been cosmetically cleaned and tested over a period of time for basic accuracy and reliability. I will always point out if the the watch has any scratches, dents or other issues. Some watches come with their original strap or bracelet, but most have been replaced.

    Watches are sold with a short warranty (see watch description), which only covers mechanical defect. By law (UK Consumer Rights Act), we offer a 14-day cooling-off period from the time you receive the item, which allows you to cancel the purchase and return the goods for any reason.

    If you are a collector or enthusiast you will probably want a vintage watch which has not been over-polished or redialed and you may even prefer to get the watch serviced by your own local watch repairer.

    I will always be honest and clear in the description of each watch to the best of my abilities. Any mistakes or errors are mine and would be 100% unintentional. The photos and videos are there to give you as much visual information as possible and are part of the description of the watch. Although we have made every effort to display the information and colours accurately, the colours on your screen can be different than the original product.

    At present, descriptions and images take the place of physically seeing the watches as all transactions are done online and through the website.

  • The website and the online payments systems are hosted by Squarespace.com, and payments are dealt with by Stripe through their secure servers. Stripe handles all the actual payments - and we never get to see your card details.

    Stripe is a highly secure and encrypted payments platform which has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.

    Data is secure on this hosted website because of the SSL padlock icon, which indicates that the connection to the site is encrypted. We cannot accept responsibility, however, for any unauthorised access or loss of personal information that is beyond our control.

  • Once payments funds have fully cleared (typically 24-48 hours) we will ship the item. UK delivery is free with fully insured, trackable Royal Mail Special Delivery or FedEx.

    Please note that if you are outside the UK you are entirely responsible for local tax or customs duty and we shall not pay towards the cost of importing any items.  We will always state the full value of the item on the customs form.

    International delivery is by FedEx, DHL or other courier and charged at £35. Delivery times are 5-10 business days but may be subject to customs delays, which are beyond our control.

    We do not send anything to Russia or Belarus. Please see Shipping & Returns for more detail.

    You can return any item within 14 days of receiving it as long as it is in unused condition. The cost of returning the goods is the responsibility of the purchaser. Please make sure the item is securely packaged and fully insured. Please also use a trackable service to return and retain the proof of purchase.